Shenzhen North Railway Station is one of the busiest high-speed railway hubs in southern China. Located in Shenzhen’s Longhua District, the station connects major cities such as Guangzhou, Beijing, Shanghai, Wuhan, Hangzhou, and Xi’an.
As a major gateway to Hong Kong, Shenzhen North Railway Station plays an important role in cross-border travel through China’s high-speed rail network.
For pickup service at Shenzhen North Railway Station, the dispatcher first uses the “12306” app to check the train number and determine which exits are assigned to the arriving train. For example, train G1191 may use four exits: A1, A2, B1, and B2.
Then, based on the passenger’s car number and seat number, the driver consults with railway station staff to determine which exit the passenger is most likely to use. The passenger simply needs to follow the passenger flow signs after leaving the train.
After that, the dispatcher informs the passenger which exit the driver will be waiting at.
Once the passenger arrives at the exit, the driver greets the passenger, assists with the luggage, accompanies the passenger to the vehicle, and then drives the passenger to the hotel.

